We've all had to work with a customer who always wants to get more from you. These words to the wise will help when you're faced with challenging customers.

http://www.inc.com/tom-searcy/customer-service-push-back-on-pushy-customers.html
  • Set clear boundaries
  • Be consistent
  • Mean what you say
  • Have direct and logical consequences

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Posted
AuthorDean Birinyi